Shipping policy

Free Worldwide Shipping

We offer free international shipping on all orders, delivered within an estimated 3–5 business days.

Delivery times may vary depending on destination, customs processing, and local courier operations.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation
  • Orders placed on weekends or public holidays are processed on the next business day

Shipping Carriers

We ship via trusted international couriers.
Tracking details will be provided once the order has been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
We will handle all these charges for you. 

We are not responsible for delays caused by customs clearance or local authorities.

Delivery Delays

While we aim to deliver within 3–5 business days, delivery times are estimates only and not guaranteed.
Delays caused by customs, courier issues, weather, or force majeure are outside our control.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.
We are not liable for delayed or lost shipments due to incorrect or incomplete address information.

Lost or Delayed Shipments

If a shipment is delayed or lost in transit, we will assist in opening a courier investigation.
Resolution timelines are subject to the courier’s policies and procedures.

Shipping Confirmation

Once an order has been dispatched, ownership and risk of the product transfer to the customer.